CHAPTERS & AUDIO

AUDIO: An Invitation
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Chapter 1
The Second Consumer Revolution™ Has Begun: Context and Catalyst

AUDIO:
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Chapter 2
Why Social Retail Marketing™ (SRM™) Will Be Bigger Than Amazon

AUDIO:
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Chapter 3
Digital Journeys

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Chapter 4
Why Traditional Marketing Channels Are Drying Up

AUDIO:
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Chapter 5
Power to the Consumer

AUDIO:
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Chapter 6
The Five Rules of Successful Social Retail Marketing™

AUDIO:
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Chapter 7
The Convergence: Selling in the Age of 5G Mobile, AI, and Social Media

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Chapter 8
Insights Trump Data

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Chapter 9
Storytellers Succeed: Take Your Customers on a Journey

AUDIO:
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Chapter 10
The Goldilocks Zone: Regulating The Impatience Economy™

AUDIO:
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Chapter 11
Faster! SRM™ and the New Science of Buying

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Chapter 12
The Digital Consumers’ Bill of Rights™

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Chapter 13
Final Thoughts: Who Wins in The Impatience Economy™—and How?

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AUDIO: Closing Credits
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